Here’s the problem: Social media isn’t a charity. It’s run for profit.
There’s an interesting anomoly here: The most heavily curated social media, like Nextdoor and Facebook, is also the most overrun by racist science deniers.
Which doesn’t seem to make sense. If you have moderators who are overseeing the site, how come they don’t deal with racism and science denial when they see it?
Well, there’s two kinds of moderators, both of which are cheap (or even free) and are used in order to save money. The first kind is volunteers. And volunteers swing towards those who have the most time to volunteer: Old white people. Old people of color are busy raising their grandkids (raising the kids is a community affair there), while younger white people generally don’t want their racist conservative old folks involved in raising their kids.
So the volunteers tend to overlook much of the racism on these sites, because hey, they came of age when the n-word was in daily use amongst white people and everybody “knew” that those “porch monkeys” were just inferior to white poeple, so they just don’t see racism as, well, racism. And when it comes to science, well, they just don’t understand all that newfangled stuff. So they go with whatever Faux News says, since they’re also a demographic that heavily watches Faux News.
The second kind of moderators tend to be poorly educated white Southerners. They’re hired because they’re cheap. You can go into someplace like Jacksonville Florida and hire a whole building full of what we’d call “poor white trash” back in the day for less than it’d cost to hire that same building full of people in India, once you consider training costs and the extra costs of dealing with bribes and bad infrastructure in India. Thing is, they’re even more poorly educated than the Indians would be. And racist. And don’t understand anything about science, so they go with whatever right-wing media says, since they’re also a demographic that is heavily viewers of white-wing media.
So that’s the dillema. We want accurate science on social media. We don’t want racism on social media. But the most heavily curated social media is the worst social media *because* it’s most heavily curated — because the curators themselves are racist science deniers due to social media hiring the cheapest labor they can find. The end result is that anti-racist voices are drowned out, and pro-science activists are actively censored on those platforms. Because. Money. Money trumps all. The good of society…. bah, when did that ever make investors rich?!
- Badtux the Gresham’s Law Penguin